Is TikTok not showing or not functioning for you?
In February 2022, the option became available to users. Anyone who has visited your TikTok profile within the past 30 days can be viewed here. Both you and the other user must have this setting enabled for it to work. If the other person has chosen to share profile views, they will be able to see when you’ve visited their page.
If you’re having trouble viewing profile views on TikTok, or if the profile view history isn’t displaying, this tutorial will explain you why and how to fix the problem.
- Why can’t I see profile views on TikTok?
- How to fix profile view history not showing on TikTok
Contents
Why can’t I see profile views on TikTok?
If you are less than 16 or have more than 5,000 followers on TikTok, you will not be able to view your profile’s popularity. TikTok states that its profile view history feature is restricted to users 16 and up. This function is also restricted to accounts with fewer than 5,000 followers.
TikTok allows you to specify your age on your profile. Managing your birth date can be found in the menu under “Settings and Privacy.”
After entering your birth date, you will not be able to modify it within the app. Altering your TikTok profile requires direct interaction with the service. Many users are confused as to why they cannot access the profile view history feature on TikTok because these prerequisites are not made clear within the programme.
How to fix profile view history not showing on TikTok
If you’re having trouble viewing your profile’s view history on TikTok, you may either get in touch with the company directly or start a new account. TikTok has an in-app feedback form as well as a web-based one.
To adjust your app’s settings and privacy, go to Profile > Menu > Settings and Privacy.
Send in a complaint.
It is your responsibility to request that TikTok update your age if you have accidentally set it to be 16 or younger. If, however, you have already changed your profile’s age restriction to “16+ years old,” but the profile view history option is still hidden, please contact TikTok so that they can rectify the situation.
But if your account has 5,000 or more followers, it won’t be included. In that situation, you’ll either need to use a TikTok account with fewer than 5,000 followers or start a new one. Here are two solutions to the problem of your TikTok profile not displaying your viewers’ past activity.
1. Contact TikTok
First, you can try reaching out to TikTok directly. TikTok can be reached through a number of different channels. Either the app itself or the TikTok feedback form can be used to report an issue.
To submit an issue report, open the app and go to your profile > Menu > Settings and privacy > Report a problem.
Select the relevant help categories, touch “Need more help?,” enter a detailed description of the problem, and then tap “Report.” Alternatively, you can fill out the TikTok feedback form. Enter your TikTok account’s connected email address and username into the form.
Then, choose “Change account information” and “Other” as the topic and subtopic, respectively. The final step is to explain the problem you’re having and send in the form. If you send an email to TikTok, you should receive a response within one to three business days.
Take this sample description: “Hey TikTok,
Despite the fact that I am over the age of 16 and have fewer than 5,000 followers, the “Profile view history” option is still unavailable to me. I need your assistance to correct this. TikTok can’t help you if you aren’t 16 or if you have more than 5,000 followers. For obvious reasons, you aren’t allowed to view who has viewed your profile.
2. Create a new TikTok account
You need to be 16 or older and have fewer than 5,000 followers to access your profile’s view history. In order to use TikTok, if you don’t already have one, you’ll need to sign up for a new account. Another TikTok account with fewer than 5,000 followers will suffice.
Launch TikTok, go to “Profile,” select your user name from the menu at the top, and then select “Add account” to establish a new account. If you want to sign up, press “Add account,” and then enter your phone number, email address, or social network profile information.
Make sure your account’s creation date reflects that you’re at least 16 years old. This is because there is a sixteen-year-old profile view history requirement.
Conclusion
On one TikTok account, some people will have access to the profile view history feature, whereas on another, they will not. One common reason for this is that they have amassed more than 5,000 followers on a single account. If you have more than 5,000 TikTok followers, you won’t be able to examine your profile’s viewership statistics.
No one knows why TikTok has this restriction in place, but the only way around it is to sign up for a brand-new account.
Final Lines
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